Delete Your Account
Colossus Fit, by Colossus Coaching Systems (Pty) Ltd
You can delete your Colossus Fit account at any time. Deleting your account permanently removes your personal data from the Colossus platform, as described below. There is no charge to delete your account, and you do not need an active subscription to do so.
Delete in the app (fastest)
- Open the Colossus app and sign in.
- Tap your Profile (the account tab).
- Scroll to the bottom and tap Delete account.
- Confirm in the dialog by entering your password. If you signed in with Google or Apple, confirm the on-screen prompt instead.
Your account and associated data are deleted immediately once you confirm. This action cannot be undone.
Delete by request
If you can no longer access the app, email support@colossus.fit from the email address on your account, with the subject "Delete my account". We verify the request comes from you and complete the deletion within 30 days, normally much sooner.
What is deleted
Deleting your account removes the personal data we hold for you, including:
- Your profile (name, email, phone number, date of birth, profile photo)
- Your health and fitness data (workout, nutrition, body-weight, check-in, and any synced Apple Health / Health Connect data)
- Your messages, voice notes, photos, videos, and uploaded files
- Your purchase history and in-app activity
- Your device identifiers used for push notifications
What we keep, and for how long
After deletion, encrypted backup copies are purged on a rolling cycle. We retain a limited set of records only where the law requires it, such as transaction and invoice records needed for tax and financial-reporting obligations. These are kept for the legally required period and are not used for any other purpose.
For full detail on how we handle your information, see our Privacy Policy.